Spearheaded design leadership and strategic direction for the Global AI Experience team, driving the development of the Global Workbench—a comprehensive AI Design System paired with a unified UI/UX Vision & Strategy. The Workbench enables member firms across the globe to efficiently design, build, and scale intuitive, consistent, and context-aware AI applications, accelerating innovation and ensuring a seamless user experience at enterprise scale.

aIQ Hive is KPMG’s centralized portal for discovering, learning, and using the firm’s AI apps, assets, agents, and data. In the latest revamp, I focused on enhancing the user experience by making content easier to find, increasing engagement, and delivering personalized recommendations. Leading the design effort, I introduced an AI-powered universal search, asset-level AI Q&A, community threads, tailored suggestions, and a feedback system. The result is a streamlined, responsive platform that makes navigating KPMG’s AI ecosystem faster and more intuitive.

Led the end-to-end design of TLKA (Thought Leadership Knowledge Assistant), an AI-powered research tool that streamlines how KPMG professionals discover and leverage the firm’s thought leadership. Partnered with cross-functional teams to deliver an intuitive, efficient user experience, enabling rapid access to insights, client stories, services, and alliances that enhance client engagements and strategic decision-making.

Partnered with the Xtandi marketing team to revamp their patient website across mobile and desktop, ensuring FDA compliance, updating content, and enhancing educational resources. Delivered a patient-centric digital experience through UX/UI design, user testing, journey mapping, multilingual support, and SEO improvements—now live on XTANDI.com.

Led UX strategy and AI experience design for MyOptigo 2.0, the next-generation evolution of Freddie Mac Multifamily’s mortgage platform. The platform introduces AI-powered navigation, enterprise search, and contextual assistants to help lenders, underwriters, and analysts quickly access tools, documentation, and workflows—transforming MyOptigo into an intelligent workspace that streamlines complex mortgage processes.